Terms of Service

Effective Date: 06/2/2025

Agreement to Terms

By accessing our website at https://www.liceclinicsoftexas.com/, scheduling appointments through our online booking system, visiting any of our clinic locations, or using our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

About Lice Clinics of Texas

Lice Clinics of Texas (“we,” “us,” or “our”) operates lice removal clinics at the following locations:

  • 600 W. 28th St, Suite 202, Austin TX 78705
  • 921 W. New Hope Dr, #404, Cedar Park, TX 78613
  • 1021 Ranch Road 620 S, Ste B, Lakeway, TX 78734
  • 20501 Katy Fwy, Suite 240, Katy, TX 77450
  • 6609 Blanco Rd, Suite 115, San Antonio, TX 78216

Services Provided

We provide professional lice removal services including:

  • Lice detection and assessment
  • Professional lice removal treatments
  • Follow-up examinations
  • Educational guidance on lice prevention
  • Treatment documentation and photography

Our services are designed to effectively remove lice and nits through professional techniques and products.

Appointment Scheduling and Policies

Booking Appointments

  • Appointments may be scheduled online, by phone, or in person
  • All appointments are subject to availability
  • We reserve the right to confirm appointments before treatment

Cancellation Policy

  • Appointments may be cancelled up to 24 hours before the scheduled time without penalty
  • Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee
  • No-shows may be charged the full treatment fee

Rescheduling

  • Appointments may be rescheduled subject to availability
  • Multiple rescheduling requests may result in appointment cancellation

Late Arrivals

  • Please arrive 15 minutes early for your appointment
  • Arrivals more than 15 minutes late may result in appointment rescheduling
  • Late fees may apply for significantly delayed arrivals

Payment Terms

Pricing and Fees

  • All prices are clearly posted and subject to change without notice
  • Payment is due at the time of service unless other arrangements have been made
  • We accept major credit cards and other forms of payment as posted

Payment Processing

  • Credit card payments are processed securely through our payment system
  • You authorize us to charge your payment method for services rendered

Refund Policy

  • Refunds are provided at our discretion based on the circumstances of each case
  • Service satisfaction issues should be reported immediately for resolution
  • Refund requests must be made within 30 days of service

Treatment Expectations and Limitations

Service Results

  • While we strive for complete lice removal, individual results may vary
  • Multiple treatments may be necessary in some cases
  • Follow-up appointments may be recommended

Client Responsibilities

  • Provide accurate information about lice infestation history
  • Follow all pre-treatment and post-treatment instructions
  • Inform us of any allergies or sensitivities
  • Complete recommended follow-up treatments

Treatment Documentation

  • We may photograph the treatment area before and after service for documentation purposes
  • Photos are used for treatment records and quality assurance
  • By using our services, you consent to such documentation

Health and Safety

Screening Process

  • All clients undergo initial screening before treatment
  • We reserve the right to refuse service if treatment is not appropriate
  • Certain medical conditions may require physician clearance

Hygiene and Sanitation

  • We maintain strict hygiene and sanitation protocols
  • All tools and equipment are properly sanitized between clients
  • Treatment areas are cleaned and disinfected regularly

Allergic Reactions

  • Inform us immediately of any known allergies or sensitivities
  • While our products are generally safe, allergic reactions may occur
  • Seek immediate medical attention for severe reactions

Website Use and Online Services

Acceptable Use

  • Use our website and online booking system only for legitimate purposes
  • Do not attempt to interfere with website functionality or security
  • Respect intellectual property rights and content ownership

User Accounts

  • Maintain accurate account information
  • Keep login credentials secure and confidential
  • You are responsible for all activity under your account

Website Content

  • Website content is provided for informational purposes only
  • We reserve the right to modify website content without notice
  • Content may not be reproduced without written permission

Intellectual Property

Our Rights

  • All website content, logos, trademarks, and materials are our property
  • Use of our intellectual property requires written permission
  • Unauthorized use may result in legal action

User Content

  • Any content you provide (reviews, feedback, etc.) may be used by us
  • You grant us a non-exclusive license to use such content
  • Do not submit content that violates third-party rights

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you also agree to our privacy practices.

Disclaimers and Limitations

Service Disclaimers

  • Services are provided “as is” without warranties of any kind
  • We do not guarantee specific treatment outcomes
  • Results may vary based on individual circumstances

Limitation of Liability

  • Our liability is limited to the cost of services provided
  • We are not liable for indirect, consequential, or punitive damages
  • Some states may not allow certain liability limitations

Third-Party Services

  • We are not responsible for third-party websites or services linked from our site
  • Third-party payment processors have their own terms and policies

Prohibited Conduct

You may not:

  • Use our services for unlawful purposes
  • Provide false or misleading information
  • Interfere with other clients’ appointments or treatments
  • Engage in disruptive or inappropriate behavior at our clinics
  • Violate any applicable laws or regulations

Communication and Marketing

Appointment Reminders

  • We may send appointment reminders via text message and email
  • Communication preferences can be updated in your account or by contacting us

Marketing Communications

  • We may send promotional materials and newsletters
  • You may opt out of marketing communications at any time
  • Opt-out instructions are provided in all marketing messages

Minors and Parental Consent

Services to Minors

  • Services to children under 18 require parental or guardian consent
  • Parents/guardians must be present during treatment of minors
  • Parents/guardians are responsible for payment and agreement compliance

Consent and Authorization

  • By bringing a minor for treatment, you represent that you have legal authority
  • You consent to all aspects of treatment on behalf of the minor
  • You assume responsibility for the minor’s compliance with these Terms

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Texas. Any disputes arising from these Terms or our services shall be resolved in the courts of Texas, and you consent to the jurisdiction of such courts.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lice Clinics of Texas regarding our services.

Contact Information

If you have questions about these Terms of Service, please contact us:

Lice Clinics of Texas Email: support@liceclinicsoftexas.com Phone: (512) 715-4824 Address: 600 W. 28th St, Suite 202, Austin TX 78705

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

These Terms of Service were last updated on [Insert Date]. Please review these terms periodically for any changes.